FAQ

Frequently Asked Questions

Everything you need to know about Caredex.


What is Caredex?

Caredex is a private, offline-first iOS app that helps families coordinate daily care for a loved one. Manage medications, appointments, routines, and caregiver handoffs — all in one place, with data that never leaves your devices.

What can I track with Caredex?

How does the Today Dashboard work?

The dashboard shows overdue items, due-now tasks, and upcoming care in the next 4 hours, organized by urgency. Confirm doses, complete routines, and manage appointments with one tap and a confirmation prompt so nothing gets missed or double-done.

How does medication tracking prevent double-dosing?

Caredex includes double-dose protection that alerts you if a dose was already logged for the same time window. Combined with confirmation prompts, this helps prevent accidental duplicate doses.

Can multiple family members use Caredex together?

Yes. You can invite up to 3 family caregivers with role-based access (owner, primary, secondary, read-only). Data syncs across devices via iCloud, and Face ID protects access to admin functions.

How do caregiver handoffs work?

Caredex generates a handoff summary from recent activity — completed tasks, skipped items, things needing attention, and recent changes. Add your own notes, then share it with the next caregiver via text, email, or AirDrop.

Can I export care data for doctor visits?

Yes. Export a structured care summary as a PDF with active medications, dose history, appointments, and timeline events filtered by date range. Share it directly from the app for clinical review.

Does Caredex work offline?

Yes. Caredex is offline-first. All features work without an internet connection. Data syncs via iCloud when connectivity is available.

What about my privacy?

All data stays on your devices and in your private iCloud. There are no third-party analytics, no ads, and no data leaves the device for AI processing. On-device OCR for prescription label scanning and AI-assisted summaries use Apple's on-device models only.

Does Caredex integrate with iOS features?

How much does Caredex cost?

Pricing details will be available when the app launches on the App Store. Stay tuned.

I have a question not listed here

Contact us at support@caredex.app. We typically respond within 24–48 hours.